Is it acceptable for practices to remind patients of their upcoming appointments?

Reminding patients of their upcoming appointments is acceptable, particularly when it is stated in the Notice of Privacy Practices. This document outlines how patient information can be used and shared, providing transparency and obtaining consent for communication methods, including appointment reminders. If the practice includes this kind of reminder in their privacy practices, it reinforces that they are compliant with HIPAA regulations regarding patient information.

This proactive communication can improve patient attendance rates, thereby benefiting the overall workflow of the practice. Overall, including such practices in the privacy notice allows patients to be informed about how their personal health information is being handled, which is a fundamental aspect of HIPAA compliance.